Top questions, answered.

Pilot is one task in flight at a time, $3,500/mo — designed for first-time buyers. Growth is two to three tasks per cycle, $6,500/mo, with daily Slack updates and unlimited revisions. Scale is a dedicated senior engineer for the month, $12,000/mo, with weekly stakeholder syncs and priority queue.

Yes. One-click pause for up to 60 days. We hold your seat and queue position; you resume when you're ready. No fees to pause, no fees to resume.

One click in the billing portal. Effective end of current month. No exit interview, no save offer, no fine print. Pro-rated refund if mid-cycle.

10% off Growth and Scale on annual billing. Pilot stays month-to-month — we don't believe in locking in first-time buyers.

After the scoping call confirms fit, we send the first-month invoice (US Delaware C-Corp via Boundev AI Inc.). Card, ACH, and wire all available; ACH and wire are the norm on Scale and Enterprise. We don't run self-serve checkout right now — talking first means we never overcommit on capacity, and you don't pay until scope is green-lit in writing.

Yes. Standard MSA for Pilot/Growth. Customer paper accepted for Scale and Enterprise. Mutual NDA on request, signed before scoping any task.

Tasks over ~30 hours of effort get scoped as a custom Enterprise engagement. The Ops Manager flags this on the scoping call — never mid-flight. No surprise charges.

Slack channel set up at signup. Drop a plain-English description. Our AI Ops Manager replies with confirmed scope, days-to-ship estimate, and tier-fit confirmation within 2 hours.

Yes. Free 20-minute scoping call. We confirm scope, estimate days, and recommend a tier — whether you sign up or not. ~30% of inbound tasks we tell people to take elsewhere.

First task free if not shipped in 7 business days. Cancel anytime — no contracts to redline, no termination fees.

Subscribe today, scope back inside 2 hours, engineer assigned within 24 hours, code shipped in 5–7 business days. Typical first PR lands by day 5.

Yes. Many roadmap items get sequenced as a series of weekly tasks — each shippable independently. The Ops Manager will sketch the sequence on the scoping call.

Growth+ tiers include unlimited revisions. We iterate until the PR is merge-ready. Pilot includes one revision round; further rounds queue as new tasks.

Python primary. TypeScript when needed. We integrate with your existing infra — AWS, GCP, Azure, Vercel, Postgres, Snowflake, Pinecone, Weaviate, Qdrant, pgvector, Anthropic, OpenAI, Gemini, OpenRouter.

You do. All code, all prompts, all IP. Delivered as a GitHub PR to your repo. No platform lock-in, no licensing tricks, no escrow. Full IP transfer at SOW signing.

Yes on Growth and Scale. Direct Slack thread between your engineer and the assigned Boundev engineer. Pilot is async-only via the Ops Manager.

We write the code your senior engineers would write. Type hints throughout, Pydantic models on IO boundaries, docstrings on public functions, test coverage on every new module, internal review by a second Boundev engineer before PR opens.

Yes on Growth and Scale. We share the engineer's profile, recent shipped work, and stack experience before they're assigned. You can ask for a different match — within reason.

Yes. We work in feature branches inside your GitHub repo. Code lands as a clean PR with linked commits, tests, and a deploy guide. No working in our sandbox and tossing it over the wall.

We abstract the provider behind a thin interface and pin model versions in code. Drift monitoring runs nightly. When a model is deprecated we test the upgrade in staging before touching your prod.

Yes for any task that touches LLMs. Eval harness lands in your repo on day one with the target locked in writing. Your team can run it on demand. We don't ship LLM code without eval scaffolding.

Yes. US Delaware C-Corp via Boundev AI Inc. Standard MSA, mutual NDA, DPAs available. Customer paper accepted on Scale and Enterprise.

Enterprise tier. We ship inside your compliance boundary, sign relevant agreements (BAA on request for HIPAA), and follow your auditor's evidence requirements. We're a partner inside the boundary, not a substitute for your auditor.

Inside your infra. We work in your GitHub repo, your AWS/GCP/Azure environment, your vector DB. We don't ingest production data into Boundev systems unless you explicitly ask us to.

Yes on Scale and Enterprise. We can run the engineer's environment inside your VPC, behind your VPN, with audit logging — common pattern for HIPAA and PCI-DSS workloads.

No. Customer data is not used for training. Provider logs are scoped to your task and deleted on cancellation. We've never had a customer audit fail because of our data handling.